Last Updated: January 2025
Welcome to GamingSoft. By accessing or using our white-label casino platform ("Platform"), you agree to these Terms of Service. If you're acting on behalf of a business entity, you confirm you have authority to bind that organization to these terms.
Platform Access and Licensing
Our Platform is designed exclusively for licensed gaming operators in jurisdictions where online gambling is legal. You're responsible for obtaining and maintaining all necessary gaming licenses before launch. We provide the technology - you handle the regulatory compliance in your target markets.
Here's what we grant you: a non-exclusive, non-transferable license to use our Platform during your active subscription period. What we don't grant: source code access, resale rights, or permission to reverse-engineer our systems.
Your Obligations as an Operator
You must:
- Maintain valid gaming licenses in all operating jurisdictions
- Implement responsible gaming tools we provide (self-exclusion, deposit limits, reality checks)
- Conduct proper KYC verification on all players before processing withdrawals
- Keep payment processing compliant with local anti-money laundering laws
- Display required regulatory disclosures and age restrictions
Let's be clear: regulatory violations on your platform are your responsibility. We build compliant tools, but enforcement of gaming laws falls on you as the licensed operator.
Service Availability and Support
We guarantee 99.9% platform uptime annually, excluding scheduled maintenance (announced 72 hours in advance). If we fall short, you're eligible for service credits as outlined in your SLA.
Technical support runs 24/7/365 via email and live chat. Priority phone support is available for Tier 2 and Tier 3 subscription plans.
Payment Terms
Monthly subscription fees are billed in advance on the 1st of each month. Revenue share percentages (if applicable to your plan) are calculated and invoiced within 5 business days of month-end. Late payments beyond 15 days may result in platform access suspension.
Data Ownership and Security
You own all player data collected through your platform instance. We act as a data processor under GDPR terms (where applicable). Our role: secure hosting and platform operations. Your role: lawful data collection and privacy policy compliance.
We maintain SOC 2 Type II certification and PCI DSS Level 1 compliance. Regular third-party security audits happen quarterly.
Termination Rights
Either party can terminate with 30 days written notice. Immediate termination occurs if: (a) you lose your gaming license, (b) you violate material terms after receiving written warning, or (c) you engage in fraudulent activity.
Upon termination, you get 60 days to export your player database and financial records. After that window, we archive your data per our retention policy (7 years for financial records, 90 days for operational data).
Limitation of Liability
We're liable only for direct damages up to 12 months of subscription fees paid. We're not liable for: lost profits, regulatory fines you incur, or player disputes arising from your terms and conditions.
Changes to These Terms
We'll notify you 30 days before material changes take effect. Continued use of the Platform after that period means you accept the updated terms.
Questions? Contact our legal team at [email protected]
CasinoCore
Last Updated: January 2025
Welcome to GamingSoft. By accessing or using our white-label casino platform ("Platform"), you agree to these Terms of Service. If you're acting on behalf of a business entity, you confirm you have authority to bind that organization to these terms.
Platform Access and Licensing
Our Platform is designed exclusively for licensed gaming operators in jurisdictions where online gambling is legal. You're responsible for obtaining and maintaining all necessary gaming licenses before launch. We provide the technology - you handle the regulatory compliance in your target markets.
Here's what we grant you: a non-exclusive, non-transferable license to use our Platform during your active subscription period. What we don't grant: source code access, resale rights, or permission to reverse-engineer our systems.
Your Obligations as an Operator
You must:
Let's be clear: regulatory violations on your platform are your responsibility. We build compliant tools, but enforcement of gaming laws falls on you as the licensed operator.
Service Availability and Support
We guarantee 99.9% platform uptime annually, excluding scheduled maintenance (announced 72 hours in advance). If we fall short, you're eligible for service credits as outlined in your SLA.
Technical support runs 24/7/365 via email and live chat. Priority phone support is available for Tier 2 and Tier 3 subscription plans.
Payment Terms
Monthly subscription fees are billed in advance on the 1st of each month. Revenue share percentages (if applicable to your plan) are calculated and invoiced within 5 business days of month-end. Late payments beyond 15 days may result in platform access suspension.
Data Ownership and Security
You own all player data collected through your platform instance. We act as a data processor under GDPR terms (where applicable). Our role: secure hosting and platform operations. Your role: lawful data collection and privacy policy compliance.
We maintain SOC 2 Type II certification and PCI DSS Level 1 compliance. Regular third-party security audits happen quarterly.
Termination Rights
Either party can terminate with 30 days written notice. Immediate termination occurs if: (a) you lose your gaming license, (b) you violate material terms after receiving written warning, or (c) you engage in fraudulent activity.
Upon termination, you get 60 days to export your player database and financial records. After that window, we archive your data per our retention policy (7 years for financial records, 90 days for operational data).
Limitation of Liability
We're liable only for direct damages up to 12 months of subscription fees paid. We're not liable for: lost profits, regulatory fines you incur, or player disputes arising from your terms and conditions.
Changes to These Terms
We'll notify you 30 days before material changes take effect. Continued use of the Platform after that period means you accept the updated terms.
Questions? Contact our legal team at [email protected]